weknowyou

How Do I…

 Get an Annual Credit Report?

Check my account balance?

  • Call or stop into any of our locations
  • Call our Account Help Line
  • Log in to Online Banking 24-7

Reorder checks?

  • Call or stop into any of our locations
  • Fill out our online form

Sign up for Online Banking?

Reset my Online Banking password?

  • Call or stop into any of our locations
  • Passwords can only be reset during regular business hours

Change the PIN on my debit card?

  • During normal business hours contact your preferred local branch.
  • After hours call customer service at 1-866-590-4793.

Report my Debit or ATM card lost or Stolen?

  • During normal business hours contact your preferred local branch.
  • After hours call customer service at 1-800-383-8000.

Change my address?

  • Call or stop into any of our locations
  • Log into Online Banking, click on Services, then Change Info
  • You will receive written notice of the change in the mail

Apply for a personal loan?

  • Visit our Personal Loans section and click on the Apply Now button
  • Stop into any of our locations to fill out an application and/or meet with a lender
  • Call and we will mail, e-mail or fax an application to you

Apply for a mortgage?

  • Visit our Mortgages section and click on the Apply Now button
  • Stop into any of our locations to fill out an application
  • Call and set up an appointment to meet with a real estate lender

Check CD rates?

  • Call or stop into any of our locations

Make a loan payment?

  • Call or stop into any of our locations
  • Log into Online Banking, under Accounts click on Transfer and enter your payment details
  • Loan payoffs cannot be done online